Membership Agreement

1.1. Use of the Services or Premium Services by you is governed by the terms of this Membership Agreement. We may change these terms at any time without notice. Any such changes shall take effect on the next occasion that you make use of the Services and/or Premium Services. Any such new terms may provided to you via email, and you may be required to read and accept them in order to continue your use of the Services and/or Premium Services.

1.2. You acknowledge that we will process your Personal Data on the basis set out in our Privacy Policy and accept that we will process some of your Personal Data in order to provide the Services and/or Premium Services to you in accordance with this Membership Agreement. You warrant that any Personal Data that you provide to us is accurate, complete and up to date in all respects.

1.3. You hereby acknowledge that we will share the Personal Data you provide to us with other Members of the Network in order to provide the Services to you and other Members as set out in this Membership Agreement. For more information, please see our Privacy Policy.

1.4. Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

2.1. In order to receive the Services, you must become a Member, and in order to receive the Premium Services, you must become a Premium Member.

2.2. You will only be entitled to become a Member where you have either:

(a) received an Invitation from another Member; or

(b) successfully applied to become a Member.

2.3. You will only be entitled to become a Premium Member where you have successfully applied to become a Premium Member.

2.4. Membership or Premium Membership is subject to you passing any required Due Diligence check.

2.5. You confirm that the information you provide when applying or accepting an Invitation to become a Member or Premium Member (as applicable) is accurate and complete, and that you will update us if your information changes.

2.6. By applying or accepting an Invitation to become a Member or Premium Member (as applicable) you confirm that you are at least 18 years of age or, if higher, the appropriate age of majority in which you can lawfully use the Services and/or Premium Services, you are not precluded by domestic laws to use the Services and/or Premium Services and you have not been previously banned the Network, the Services and/or Premium Services.

2.7. There is no fee associated with applying or accepting an invitation to become a Member.

2.8. Members are entitled to apply to Upgrade their Membership to that of a Premium Membership as set out in clause 2 subject to the payment of the Premium Membership Fee.

3.1. We reserve the right to carry out Due Diligence on any invitee or applicant before they become a Member or Premium Member, or at any time during which they are a Member or Premium Member. If you or your organisation do not pass the Due Diligence checks, or provide insufficient information in relation thereto, we are entitled to refuse to allow you to become a Member and/or Premium Member and/or decline to provide you with the Service or Premium Service or terminate your Membership or Premium Membership you have already commenced or cease to provide you with further Services or Premium Services.

4.1. If you meet the Eligibility Criteria, and subject to availability, you may be entitled to apply to upgrade your Membership to a Premium Membership. The number of any Premium Members at any one time is limited. Upon receipt of your application, Ignite London will determine whether you meet the Eligibility Criteria and whether there is sufficient availability for you to receive the Premium Services. If we determine, in our absolute and sole discretion, that your application is successful, we shall notify you in writing that your Membership has been upgraded to a Premium Membership (an "Upgrade") and confirm the date on which the Premium Services will commence.

4.2. Members who have Upgraded their membership to a Premium Membership are entitled to receive the Premium Services during the Premium Services Term.

4.3. The applicable Premium Membership Fee will be as set out in our Pricing Guide as communicated at the time when you apply to Upgrade your Membership to a Premium Membership.

4.4. Ignite London will invoice the Premium Member for the Premium Membership Fee monthly in advance.

4.5. The Premium Member shall pay each invoice submitted by Ignite London in full and in cleared funds to the bank account nominated in writing by Ignite London within 14 days of the date of the invoice.

4.6. If you fail to make a payment due to us under this Membership Agreement by the due date, then, without limiting our remedies under clause 16, you shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 4.6 will accrue each day at 4% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that base rate is below 0%.

4.7. All amounts due under this Membership Agreement shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

4.8. Upon the expiration of the Premium Membership Term:

(a) all expiring Premium Members shall use their best endeavours to enter into a separate agreement with Fora for either a fully paid membership or a dedicated office space within the Community Space at Fora, subject to the availability of space in the building at that time. Such agreement shall be entered into directly between the Premium Member and Fora, with terms to be negotiated and agreed upon in good faith between the parties; and

(b) Premium Membership shall revert to Membership status, subject to the terms of this Membership Agreement.

5.1. The Community Space is owned and managed by Fora. In addition to the House Rules, use of and access to the Community Space and/or any specific facilities therein may be subject to additional terms and conditions provided by Fora. You hereby acknowledge that failure by you to accept any additional terms where required to do so by Fora or by Ignite London or behalf of Fora may result in us or Fora not being able to provide the relevant services to you. Failure to accept such terms shall give us a right to terminate or suspend your Membership or Premium Member. If there is any conflict between the terms of this Membership Agreement and the House Rules or any additional Fora terms, the House Rules or additional Fora terms will apply instead of the terms of this Membership Agreement.

5.2. You shall indemnify us and our connected parties against any losses, damages, expenses, costs, liabilities or claims we or our connected parties may suffer or incur arising out of or in connection with any damage to any part of the building or any equipment, facilities, machinery or materials within the Community Space which is caused directly or indirectly by you or any guest of yours, or any individual to whom you grant access to the Community Space.

6.1. As a Member or Premium Member, you may access Third Party Content. We require all our relevant third parties to ensure that their Third Party Content is accurate, complete and not misleading in any way, but we do not verify such content, nor do we have control over the subject matter or content of any such Third Party Content.

6.2. You accept that each third party or other Member, and not us, is solely responsible for all aspects of their Third Party Content.

6.3. You agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Ignite London with respect to any Third Party Content.

6.4. As a Member, you may submit your own Third Party Content. You agree not to provide Third Party Content that is:

(a) false, inaccurate or misleading;

(b) in breach of any third party rights (including without limitation its Intellectual Property Rights, rights to privacy, or rights to confidentiality);

(c) abusive of otherwise intended to bully, harass, insult, intimidate or humiliate; or

(d) defamatory, libellous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Ignite London in its sole discretion.

6.5. You represent and warrant to us that you have all rights, permissions and consents to submit any Third Party Content to us.

6.6. We have the right to disclose your identity to any third party who is claiming that any Third Party Content provided by you through or in relation to the Services or Premium Service constitutes a violation of their rights, including, without limitation, their Intellectual Property Rights, right to privacy or confidentiality or is otherwise in breach of the terms of this Membership Agreement.

6.7. Ignite London may, but shall not be obligated to, review, monitor, or remove your Third Party Content, at any time and for any reason, without notice to you.

7.1. When we communicate with you, we may include hyperlinks to other web sites and resources that are not owned or controlled by Ignite London. Ignite London has no control and assumes no responsibility for the content, privacy policies or practices of any third-party websites.

7.2. You acknowledge and agree that Ignite London is not responsible for the availability of any such external web sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

7.3. You acknowledge and agree that Ignite London is not liable for any loss or damage which may be incurred by you as a result of the availability of those external web sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

8.1. All Intellectual Property Rights in the Ignite London brand, the Services and the Premium Services throughout the world belong to us (or our licensors) and are licensed (not sold) to you. You have no Intellectual Property Rights in, or to, the Ignite London brand, Services or Premium Services other than the right to access them in accordance with these terms.

8.2. You are the owners of all Intellectual Property Rights in your Third Party Content, and you shall be solely responsible for the same. You grant Ignite London a worldwide, perpetual, irrevocable, transferable, royalty-free licence, with the right to sub-licence, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Third Party Content in all formats and distribution channels now known or hereafter devised without further notice to or consent from you, and without the requirement of payment to you or any other person or entity in order to provide the Services. For the avoidance of doubt, the licence set out in this clause 8.2 shall include the right to use any names, logos and branding in marketing materials created by us or our sub-licensors.

8.3. Except for your Third Party Content, you accept and acknowledge that all Content made available through your use of the Services or Premium Services is either owned by or licensed to Ignite London by third parties, and is subject to the Intellectual Property Rights of Ignite London or Ignite London' licensors. Any third-party trade or service marks present on such Content are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of Ignite London or, where applicable, Ignite London' licensors. Ignite London and its licensors reserve all rights not expressly granted in and to their Content.

9.1. As a condition of being granted access to the Services and the Premium Services you hereby warrant that you will at all times:

(a) abide by the Community Guidelines;

(b) abide by the House Rules;

(c) not use the Services and the Premium Services to offer, solicit, arrange, or engage in, any kind of activity or arrangement which is, or which would be unlawful;

(d) not infringe our rights or those of any other Member or third party in relation to your use of the Services and the Premium Services (to the extent that such use is not expressly licensed by this Membership Agreement),

(together, the "Service Restrictions").

10.1. Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other party or of any member of the group of companies to which the other party belongs, except as permitted by Clause 10.2.

10.2. Each party may disclose the other party's confidential information:

(a) to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of exercising the party's rights or carrying out its obligations under or in connection with this agreement. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors or advisers to whom it discloses the other party's confidential information comply with this clause 10; and

(b) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

10.3. No party may use any other party's confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with this Membership Agreement.

11.1. You hereby acknowledge that, upon acceptance of this Membership Agreement, Ignite London shall have the right to include the name and logo of the Member in any media release, public announcement or public disclosure relating to the Network, this Membership Agreement or its subject matter, including in any promotional or marketing materials, customer lists, or business presentations, without the Member's prior written approval of such release, announcement, disclosure or material.

12.1. Although we make reasonable efforts to update all information which is provided by us through the Services and the Premium Services, we make no representations, promises, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

12.2. All Content we provide or make available through the Services and the Premium Services is for information purposes only. Such Content is not intended to be a substitute for professional advice.

12.3. You agree that the Community Space (or any part thereof) may not be available during any maintenance carried out by Fora, or their selected third parties. We shall use reasonable endeavours to notify you of any planned maintenance.

12.4. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet and you acknowledge that provision of the Services and the Premium Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

12.5. Save for as expressly set out in these terms and to the extent permitted by law, no implied terms, warranties or conditions shall apply to the Services or Premium Services, or their use by you.

13.1. References to liability under this clause includes every kind of liability arising under or in connection with this Membership Agreement including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

13.2. Ignite London shall not be liable for:

(a) any loss or damage caused by other users including any loss in connection with another member's conduct or error;

(b) your exposure to Third Party Content;

(c) any loss or damage that was not directly caused by Ignite London's breach of this Membership Agreement;

(d) any loss or damage caused by you including without limitation your failure to provide Ignite London with accurate membership information; or

(e) any loss or damage that was not, at the time this Membership Agreement was formed between you and Ignite London, a reasonably foreseeable consequence of Ignite London breaching this Membership Agreement.

13.3. In addition to the limitations and exemptions set out under clause 13.2, we shall not be liable to you for the following types of loss or damage: loss of profits; loss of sales or business; loss of agreements or contracts; loss of anticipated savings; loss of use or corruption of software, data or information; loss or damage to property; loss of or damage to goodwill or reputation; indirect or consequential loss.

13.4. Our maximum aggregate liability under or in connection with this Membership Agreement (or any collateral contract) and your use of the Services and/or Premium shall in no circumstances exceed:

(a) the amount of fees you have paid to us for your use of the Services or Premium Services in connection with which the liability arose;

(b) if the liability arose as a result of your general use of the Services or Premium Services, our liability shall not exceed the amount of fees (if any) you paid in connection with using the Services or Premium Services within the 12 months immediately preceding the date on which the liability arose; or

(c) where no fees have been paid by you to us for your use of the Services or Premium Services, £200.

13.5. Nothing in this Membership Agreement shall limit or exclude our liability for:

(a) death or personal injury resulting from our negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any other liability that cannot be excluded or limited by English law.

14.1. We do not own, create, sell, provide, control or manage any of the services or goods provided, offered or advertised by other Members. Members are alone responsible for the goods or services they provide, offer or advertise. If you enter into any arrangement or agreement with another Member for their services, investment, collaboration or otherwise, that arrangement is created solely between you and the relevant Member. We are not and do not become a party to any contractual relationship for or in connection with any other Member you meet or are introduced to through the Services or the Premium Services.

14.2. We have no control over and do not give any commitment relating to the existence, quality, safety, genuineness or legality of any representation, claim, assurance or otherwise given by another Member and we have no liability in this respect.

14.3. If there is a dispute between you and another Member, you hereby release us from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You shall indemnify us and our connected parties against any losses, damages, expenses, costs, liabilities or claims we or our connected parties may suffer or incur arising out of or in connection with any such disputes.

15.1. You may submit a complaint to us about another Member by contacting us:

(a) by email at: Info@IGNITE-LONDON.CO

15.2. When handling a complaint, we shall:

(a) investigate the matter having regard to the information provided by each party including, but not limited to, accessing any relevant Content or written communications between the parties (save to the extent that such communications are confidential or privileged, unless such confidentiality or privilege is waived by all parties);

(b) where appropriate, notify the Member(s) who is/are the subject of the complaint;

(c) work with all parties to resolve the dispute; and

(d) determine any other actions that should be taken.

15.3. Our handling of the complaint does not under any circumstances bind us as a party in any contractual relationship for or in connection with the provision of that Member(s)'s good or services.

15.4. This clause 15 does not replace yours or any other Member(s)'s rights to pursue proceedings or take any form of action against the other.

16.1. If you are a Member, you may terminate this Membership Agreement with immediate effect at any time by providing us with written notice, after your Membership will terminate and you will no longer be entitled to receive the Services.

16.2. If you are a Premium Member, you shall not be entitled to terminate this Membership Agreement for the period during which you receive the Premium Services.

16.3. Without prejudice to our rights hereunder, we may terminate this Membership Agreement immediately without notice to you:

(a) if you commit a breach of this Membership Agreement which you fail to remedy (if remediable) within 3 days after being notified to do so;

(b) you fail to accept any third party terms where notified to do so by Ignite London or by the relevant third party;

(c) if you fail to pass any Due Diligence checks we require you to undertake;

(d) if you breach any of the Service Restrictions;

(e) if we have any reason to suspect that your use of the Services and/or Premium Service is unlawful, or that it would bring us and/or other Members or the Network into disrepute;

(f) if we believe that we are required to terminate your use of the Services and/or Premium Service by law or any instruction of a regulator or other body with competent authority; or

(g) if we stop providing the Services and/or Premium Service, or otherwise reorganise or restructure our business so as to necessitate the termination or suspension of provision of the Services and/or Premium Service to you.

16.4. Without prejudice to our rights hereunder, we may terminate this Membership Agreement, or generally cease offering or deny access to the Services and/or Premium Service or any portion thereof, at any time for any or no reason whatsoever, immediately by notifying you in writing.

16.5. On termination for any reason:

(a) all rights granted to you under this Membership Agreement shall cease; and

(b) you must immediately cease all activities authorised by this Membership Agreement, including your use of the Network and any Services or Premium Services; and

(c) any clause in these Terms, which expressly or would by implication survive termination of the relationship between us, shall do so in full force and effect.

17.1. If you wish to contact us, please contact us by e-mail at Ofer@ignite-london.co or by post to Flat 1, 2, Roscommon House, Lyndhurst Gardens, London, United Kingdom, NW3 5NP.

17.2. If we have to contact you or give you notice in writing, we will do so by e-mail, text message, short message service or by pre-paid post using the contact details you have provided to us.

17.3. Where any communication or notification is sent by:

(a) e-mail, text message, short message service, such communication or notification shall be deemed received at the time of transmission (provided that the sender does not receive any kind of transmission failure notice); and

(b) if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting.

18.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Membership Agreement that is caused by any act or event beyond our reasonable control, including, without limitation, acts God, fire, lightening, flood, sever weather, terrorism, explosion, civil unrest, war, disorder, epidemic, pandemic, industrial disputes (whether or not involving our employees or the employees of any of our service providers), failure of public or private telecommunications networks, any computer virus, hacking or malfunction, change of law, acts of local or central government or other authorities, breakdown of any equipment, transport network, road traffic accidents, traffic congestion, obstruction of a highway, road closures, roadworks, of airports or ports, flight or ferry cancellations or delays, or default of any suppliers, subcontractors, utility service, (each an "Event Outside Our Control").

18.2. If an Event Outside Our Control takes place that affects the performance of our obligations under this Membership Agreement will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

18.3. We shall take reasonable steps to prevent or minimise delay.

19.1. Member companies are required to provide written notice prior to cancellation or termination of their membership, in line with the total number of seats occupied at Ignite London (including dedicated desks, hot desks, and private office seats):

• Up to 7 seats: 30 days' written notice
• 8 to 15 seats: 60 days' written notice
• 16 or more seats: 90 days' written notice

19.2. Notice must be submitted by email to admin@ignite-london.co and will take effect from the date the email is received.

20.1. We may transfer our rights and obligations under this Membership Agreement to another organisation, but this will not affect your rights under this Membership Agreement.

20.2. You may only transfer your rights or obligations under this Membership Agreement to another person if we agree in writing.

20.3. If we fail to insist that you perform any of your obligations under this Membership Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

20.4. Each of the terms of this Membership Agreement operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining terms will remain in full force and effect.

20.5. This Membership Agreement, and any documents referred to therein, its subject matter and its formation, are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to settle any disputes (including non-contractual) arising from or in connection with this Membership Agreement.

20.6. The use of the Services and Premium Services is lawful in England and Wales. Should you choose to use the Services and/or Premium Services anywhere else in the world you are responsible for checking local law and ensuring your compliance with it.

21.1. This clause 21 summarises the membership types currently offered by Ignite London and the fees payable, and is to be read together with clauses 2 (Membership) and 4 (Premium Membership). All fees are exclusive of VAT, which will be added at the prevailing rate where applicable. Each type is subject to availability and to you meeting the applicable Eligibility Criteria. The fee applicable to your Premium Membership will be confirmed in writing in the Pricing Guide when you apply to Upgrade (clause 4.3).

21.2. Community Fee — Non-Founders (Premium Membership): £299 per month plus VAT, including access to the Community Space. Applies to service providers, Investors, Experts and new Members joining on or after 1 October 2025.

21.3. Community Fee — Founders and Founding Teams (Premium Membership): £199 per month plus VAT, including access to the Community Space. Available only to startups that have already raised more than £50,000 in funding; limited to the Premium Services Term (a maximum of six (6) months); and subject to availability.

21.4. Community Fee — Pre-Funding Founders: no fee; includes access to the Community Space on a free-space basis. Free places are limited (typically around 20% of capacity) and are subject to availability.

21.5. Virtual Membership — VCs, Experts and Service Providers: for those who wish to contribute to the community without regular access to the Community Space. Also open to Founders based outside London. Fees and further details are available from Ignite London on request.

21.6. You will not be charged any fee unless and until your application has been accepted by Ignite London.