Privacy Policy

1. Introduction

Ignite London ("we", "us", or "our") is committed to protecting the privacy and personal data of all individuals who interact with our services, including founders, operators, investors, mentors, and partners. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

By using our website, registering for our programmes, or interacting with our team or platform, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We collect and process personal data that you voluntarily provide to us, which may include:

• Full name
• Email address
• Phone number
• Job title and role
• LinkedIn profile
• Company name and description
• Team member details
• Funding history and pitch materials (if applicable)
• Logo, images, or media you upload
• Office usage preferences and event participation

We may also collect technical or usage data when you interact with our website or digital tools (e.g. IP address, browser type, device info), though this is anonymised where possible.

3. How We Use Your Information

We use your personal data for the following purposes:

• To process your onboarding and participation in the Ignite London community
• To create your profile and/or team listing for workspace access (e.g. Fora)
• To manage communications related to programme updates, events, and opportunities
• To support internal operations, such as event planning and community curation
• To facilitate mentorship and expert platform connections (where applicable)
• To comply with legal obligations or exercise our legal rights

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases to process your personal data:

• Consent – where you have explicitly agreed to a specific use of your data (e.g. subscribing to updates)
• Contractual necessity – to provide services you have requested as part of your participation in Ignite London
• Legitimate interest – to operate and improve our programmes, maintain security, and build our network
• Legal obligation – when we are required to do so by law or regulation

5. Information Sharing

We do not sell or rent your personal data. However, we may share your information in the following limited circumstances:

• With trusted service providers (e.g. workspace providers like Fora, communication platforms, or CRM tools) who support our operations under strict confidentiality
• With partners or sponsors when collaborating on events or programmes, only with your consent
• With community members (e.g. displaying your name, role, company, or profile if you opt in to be visible)
• When legally required to do so (e.g. to comply with tax, legal or regulatory obligations)

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. If you leave the Ignite community, you may request that we delete or anonymise your data unless we are required to retain it.

7. Your Rights

You have rights under the UK GDPR, including:

• The right to access the personal data we hold about you
• The right to request correction or deletion of your data
• The right to object to or restrict certain types of processing
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us at info@ignite-london.co

8. Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. While we follow best practices, no online transmission is ever 100% secure — please contact us if you have any concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on our website, and we will notify you of any significant changes.

10. Contact Us

For any questions about this Privacy Policy or how your data is handled, please contact: info@ignite-london.co